DockATot Open Box Program

We are proud to offer the DockATot Open Box program as one more step toward a more sustainable future. This program aims to reduce waste created by the disposal of perfectly good products, while also providing more families access to these products due to the reduced price point.

An open box product is a product that has been previously purchased and returned and is made available for sale on DockATot.com. Each open box item has been inspected by our returns team to meet the highest quality standards you’ve come to expect from DockATot. Given the limited amount of returns we receive, there will often only be 1-2 units of any given product available and there is no guarantee products will restock in the future.

All Open Box sales are final.

All sales are final, and warranty is voided. No returns or exchanges will be accepted.

Have open box products been used?

Most, if not all, open box items are returned to us unused likely the result of ordering the wrong item, size, or colorway. Regardless, every return is subject to detailed inspection to meet three standards which are each considered safe and in excellent working condition:

What are the benefits/advantages of open box?

Since most open box items appear new, you’re getting a top quality product at a better-than-ever-discounted price.

What are the risks/disadvantages of buying open box?

Since we are selling these products at such a deep discount, we are unable to accept returns or exchanges – All Sales are Final. This means if you’re still researching whether or not a product is what you’re looking of, the right size, or will meet your intended use, you may want to consider reaching out to our Customer Service team or buying a product that qualifies for our return or exchange policy.

Open Box item availability is also only limited to the designs and quantities of items returned to us, so if you’ve been eyeing a specific color or size, we cannot guarantee it will become available in the Open Box program.

Do open box items have warranty?

No, open box items do not come with a warranty. 

Can I return the product after open box delivery?

No, open box items cannot be returned.